FAQs

A Single Page FAQ With Toggling Answers Using JQuery

YUREKA FAQ -- "Judge a man by his questions rather than his answers." - Voltaire.

Questions which have answers.


How do I update the software on my device?

The device software updates are available over the air [OTA] which will be the simplest form to update the device software. For this, the device should be connected to internet through Wifi. We do not recommend updating of software using mobile data as it may incur data charges. It is advised to take the device backup before updating to latest software. The software update availability will be notified to user with-in the device by device update application.

What are the frequencies of updates i will receive on the phone?

Under normal circumstances, Once a month

Is there a PC Suite Available from YU for the Product?

Not as of now, We are working on it.

Is there a Contacts Migration Tool available to sync all previous contacts from another Android Phone?

No specific tool as of now. Backing up contacts over Google account works.

How easily are the drivers available and compatible in Windows and Mac?

Windows device detects the connected YUREKA device and installs the required drivers automatically. The device is of Plug and Play type on windows. For most Macs it works plug and play. If not let us know.

What is CyanogenMod

CyanogenMod is an open source operating system for smartphones and tablet computers, based on the Android mobile platform. It is developed as free and open source software based on the official releases of Android by Google, with added original and third-party code. For more information visit: http://bit.ly/14ctq4b

Whats does Qualcomm Snapdragon 615 mean?

Snapdragon is a family of mobile systems on a chip (SoC) by Qualcomm. Qualcomm considers Snapdragon a "platform" for use in smartphones, tablets, and smartbook devices. The Qualcomm Snapdragon 615 processor sets the standard for high-tier mobile device design with the Qualcomm's first octa-core 64-bit capable CPU architecture, featuring integrated advanced 4G LTE for the optimal balance of performance and power. For more information visit: https://www.qualcomm.com/products/snapdragon/processors/615

Which is the latest version of CyanogenMod released?

The device has Cyanogen OS 11 (Build: XNPH52O). CM12 which is a Lollipop based OS is under active development and will be available soon.

Does rooting and unlocking bootloader void the warranty?

Nope. Check Terms and Conditions.

What is the difference between DDR3 and DDR2 Ram?

DDR3 RAM offers better performance while consuming less power. There are also difference in clock speed and max transfer rate numbers which translate to faster performance than DDR2 RAM for most real-world applications.

Does Cyanogen has its own launcher ?

Yes. It’s called ‘Trebuchet’.

Will my data gets erased every time i update my device

If the device is updated through over-the-air [OTA] mechanism, the data in the device remains in-tact. However, we recommend taking the backup of the device before installing any new software updates in the device.

How will i get to know i have received an update to my phone?

The software update availability will be notified to user by the device. Users can also check for the updates by browsing to Settings -> About phone -> System updates -> Check for updates

Wont rooting my phone be complex and difficult?

  • No. A debuggable kernel will be provided for download as well if root access is needed by apps or adb.
  • We will also provide detailed instructions on how your device can be rooted.
  • What is the difference between DDR3 and DDR2 Ram?

    DDR3 RAM offers better performance while consuming less power. There are also difference in clock speed and max transfer rate numbers which translate to faster performance than DDR2 RAM for most real-world applications.

    Could my phone overheat and explode?

    No the Snapdragon chipsets come with thermal management which shuts of the device if it overheats. So dont worry the phone will not explode :)

    Does high end gaming heat up my phone?

    Excessively playing computationally intensive games will lead to device heating up.

    How fast will the device heat up?

    Depends on usage, for normal usage like calling, web browsing, casual gaming the device will not heat up. But if you do heavy gaming or excessive usage or resource hungry apps, the device will become warm.

    How what is the amount of free RAM that i get if the required number of apps are running in the background?

    1.1 GB free RAM

    What gorilla glass does the device ship with?

    Corning Gorilla Glass 3

    Will the phone bootloader be unlocked by the manufacturer?

    It won’t be unlocked. But it will be unlockable.